Privacy Policy

At amberandkey.com ("Amber&Key", "we", "us" or "our"), we are committed to protecting the privacy of our customers ("you", "your", "users" or "customers"). This Privacy Policy explains how we use any personal data that is collected, stored or used by us when you interact with our website and/or services (“Services”).

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us for the purposes described in this Privacy Policy. Please read the following carefully to understand our views and practices regarding your personal data and how it will be treated.

What information do we collect?

We may collect and process the following data about you:

• Information that you provide when identifying yourself in order to use our Services; such as your name, email address, contact number etc.
• Information related to your visits to and use of our Services; such as IP address, browser type or operating system used; cookies etc.
• Data that is necessary for invoicing purposes or other financial transactions within the scope of providing the Services; including payment card details or banking information if applicable.

How do we use your information?

We may process your personal data for a variety of reasons relating to providing our Services:

• To identify you when using our Services;
• To provide accurate billing information;
• To respond to any queries or requests submitted by you via our website;
• To improve the quality of our Services constantly.

In addition, we may also use your personal data for marketing purposes where permitted by law (e.g., sending notifications about new products/services). When using such personal data for marketing purposes, we will ensure that we have valid consent from individuals before sending them any promotional materials or communications of this nature.

• Right of access: You have the right to request a copy of the information that we hold about you at any time. If requested, this should be provided within one month after receipt of request unless an extension is required due to complexity and volume of request(s). We will always seek confirmation before releasing any sensitive information related directly or indirectly to you as a consumer and/or business user subjecting yourself under GDPR regulation(s).
• Right of rectification: You have the right to correct any inaccurate information held about you without undue delay upon notification from yourself as consumer/business user subjecting yourself under GDPR regulations(s).
• Right to erasure: In certain circumstances, you may request for all records related directly or indirectly with yourself as consumer/business user subjecting under GDPR regulations(s) be erased without undue delay when no longer necessary for purpose originally intended and in compliance with applicable laws & regulations governing such collection & processing activities related directly with yourself as consumer/business user subjecting under GDPR regulations(s). However this does not include instances where retention is required by law otherwise needed urgently in order protect safety & security concerns pertaining directly with individual's private interests associated shall remain unaltered upon being legally notified accordingly otherwise notified explicitly through written formality duly agreed upon between both parties concerned upon review & assessment conducted in compliance with applicable laws governing such activities performed related directly or indirectly with individual's private interests associated.
• Right to object: You have the right at any time-object-to processing of personal data concerning him/her based on legitimate interest pursued by us unless compelling legitimate grounds exist overriding his/her individual interests otherwise known as "data subjects" pursuant-to GDPR regulations(s) respectively.